
Links to the following categories:
Nursing Home Survey Performance – Federal and MA
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Advocacy
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The National Consumer Voice for Quality Long-Term Care (previously NCCNHR)
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National Senior Citizens Law Center NSCLC is an advocacy organization that provides education and counseling for legal services advocates nationwide. It does not provide legal advice or guidance to individuals.
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Grassroots network to protect civil justice.
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CNA Resources
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Develops innovative approaches to recruitment, training, and supervision; client-centered caregiving practices; and effective public policy.
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National on-line library including research reports and other information on various recruitment and career issues.
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Mission is to improve the quality of care for consumers through the creation of higher quality jobs and working conditions for direct-care paraprofessional workers.
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Founder of Culture Change Movement.
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Coalition-run national effort initiated in 2006 to help nursing homes achieve excellence in the quality of care and quality of life for the nation's nursing home residents.
Consumers are encouraged to join – see website for details.
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Healthcentric Advisors (formerly Quality Partners of Rhode Island)
Leader in nursing home quality, and provides clinical support and quality improvement materials to Quality Improvement Organizations (QIOs) throughout the U.S. |
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Examples of Culture Change Approaches:
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Government-Federal
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Government-Massachusetts
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Information and resources on eldercare services to assist consumers, caregivers, and professionals. The site lists information on approximately 40,000 services and programs in Massachusetts for elders.
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MA Aging Service Access Point Agency (“ASAP”) Volunteer, municipally appointed agencies linking elder needs and resources by developing and/or coordinating services, community education and advocacy.
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Massachusetts Legislature and Legislation Home Page.
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Independent Federal subcontractor for the Quality Improvement Organization program within MA. |
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Administered by the MA Executive Office of Elder Affairs, the Program provides health insurance counseling services to elderly and disabled adults.
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Laws & Regulations
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Long-term care initiatives are included in several areas, one of which is Title VI Transparency and Program Integrity. |
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In the spirit of Thomas Jefferson, legislative information from the Library of Congress, including details to pending bills.
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On-line library of MA laws; inquiries to law librarians - ask law librarians questions via email, phone, web chat); and other legal resources. See MA nursing home regulations: 105 CMR 150.000 |
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Searchable database by state and topic, with reference to related federal regulations.
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Legal Services
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Promotes a fair and effective justice system to support the work of attorneys in their efforts to safeguard victim’s rights; includes attorney locator.
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Private, non-profit organization responsible for providing protection and advocacy for the rights of Massachusetts residents with disabilities; provides legal services to eligible people and groups whose cases meet DLC’s priorities. |
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Helps low and moderate income people find free legal aid in their communities. |
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Sliding fee/free legal services for MA nursing home residents; additional background.
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Massachusetts Senior Legal Helpline 1-866-778-0939 FREE legal information, advice and referral services for MA senior citizens (60 years or older) in most areas of civil law, including guardianship, Mass Health, Medicare, nursing home, powers of attorney, Social Security/SSI, and many others. If you get their voicemail, leave your name, telephone number, and city/town where you reside, and they will return your call within 2 business days. |
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Professional association of attorneys dedicated to improving the quality of legal services provided to the elderly; includes attorney locator.
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National Senior Citizens Law Center Advocacy organization that provides education and counseling for advocates nationwide. It does not provide legal advice to individuals, but does provide consumer publications. |
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Legislators
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Nursing Home Survey Performance – Federal and MA
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Other Resources
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Brain Injury Association of America Hospice and Palliative Care Federation of Massachusetts
National Association of Professional Geriatric Care Managers National Guardianship Association Website where consumers like you rate and review senior care & senior housing. |
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The Traveling Wheelchair |
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Suggested Reading |
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"20 Common Nursing Home Problems—and How To Resolve Them"
By Eric Carlson, J.D., staff attorney, National Senior Citizens Law Center |
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By Dennis R. Steele and Edward C. Watters III, M.D.
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By Sarah Greene Burger, Virginia Fraser, Sara Hunt, and Barbara Frank
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